Volunteer Job Descriptions

Here is a list of the various jobs one can volunteer for at ArtsWells.

 

Position: Festival Set Up

Duties & Responsibilities

  • Work with the direction of the Crew Leader or Assistants
  • Loading and unloading gear, equipment and tools
  • Moving gear equipment and tools to staging areas by vehicle
  • Various set up activities could include: Assembling tents, constructing stages, setting up fences, setting up tables and charis, helping with audio-visual equipment, hanging or erecting signage, decorating.
  • Various office duties
  • Running errands

Qualifications & Requirements

  • Positive attitude
  • Ability to follow instructions
  • Able to work well independently or in a group
  • problem solving skills
  • Physically able to do manual labour
  • Previous ArtsWells experience is an asset but not required
  • Festival Set Up will happen rain or shine

 

Position: Festival Tear Down & Clean Up

Duties & Responsibilities

  • Work with the direction of the Crew Leader or Assistants
  • Loading and unloading gear, equipment and tools
  • Moving gear equipment and tools to storage areas by vehicle
  • Various tear down activities could include: Taking down tents and repacking, deconstructing of stages, removing fencing, taking down tables and chairs, packing up all audio-visual equipment, removing all signage, collection of all ArtsWells related items from around the festival grounds.
  • Cleaning various areas – inside and outside
  • Running errands

Qualifications & Requirements

  • Positive attitude
  • Ability to follow instructions
  • Able to work well independently or in a group
  • Problem solving skills
  • Physically able to do manual labour
  • Previous ArtsWells experience is an asset but not required
  • Festival Tear Down will happen rain or shine

 

Position: Information & Hospitality

(Various areas at the festival)

Duties & Responsibilities

  • Greet and welcome volunteers, performers, and festival-goers
  • Provide information and answer questions
  • Check passes
  • Help keep area clean and tidy
  • Run various errands

Qualifications & Requirements

  • Friendly attitude
  • Good customer service skills
  • Problem solving skills
  • Ability to follow instructions
  • Able to work well independently or in a group
  • Previous ArtsWells experience is an asset but not required

Position: IMA Office Switchboard

Duties & Responsibilities

  • Answer phones
  • Take and relay messages to appropriate people
  • Greet and welcome those who come into the office
  • Provide information and answer questions
  • Direct people to the places or to the people they need
  • Information will be provided for reference
  • During slow periods there will be some filing, clerical work and data entry
  • Help keep area clean and tidy
  • Run various errands

Qualifications & Requirements

  • Friendly attitude
  • Good customer service skills
  • Problem solving skills
  • Ability to follow instructions
  • Able to work well independently or in a group
  • Previous ArtsWells experience is an asset but not required
  • Basic computer skills are also an asset but not required

 

Position: IMA Gift Shop

Duties & Responsibilities

  • Greet and welcome those who come into the Gallery
  • Provide information and answer questions about the Festival and merchandise
  • Sell items in the Gift Shop
  • Use cash register and POS terminal
  • Keep records of sale in receipt book
  • Restock shelves
  • Help keep shop clean and orderly

Qualifications & Requirements

  • Friendly and courteous attitude
  • Good customer service skills
  • Ability to handle money and operate POS terminal
  • Problem solving skills and basic math skills
  • Ability to follow instructions
  • Previous ArtsWells experience is an asset but not required

 

Position: Merch Booth

Duties & Responsibilities

  • Greet and welcome those who come into our Merchandise Booth
  • Provide information and answer questions about the Festival and merchandise
  • Sell items
  • Use cash register and POS terminal
  • Keep records of sale in receipt book
  • Restock shelves
  • Help keep shop clean and orderly

Qualifications & Requirements

  • Friendly and courteous attitude
  • Good customer service skills
  • Ability to handle money and operate POS terminal
  • Problem solving skills and basic math skills
  • Ability to follow instructions

 

Position: Box Office

Duties & Responsibilities

  • Greet and welcome all guests
  • Sell festival tickets, camping passes, and programs
  • Manage Will Call ticket distribution (check ID to match ticket purchaser)
  • Trade valid tickets for the appropriate wristbands
  • Ensure that all festival-goers have purchased the correct ticket (i.e. adult/youth/child/camping). You may request ID to confirm
  • Understand the variety of tickets sold
  • Track all Free Passes for children (12&under) through till
  • Report any problems to the Box Office Crew Leader
  • Keep track of wristband inventory
  • End of shift cash outs MUST be completed
  • Provide information and answer questions about the Festival
  • Help keep shop area and tidy

Qualifications & Requirements

  • Friendly and outgoing attitude
  • Good customer service skills
  • Ability to handle money and operate a Till / POS terminal
  • Problem solving skills and basic math skills
  • Ability to follow instructions
  • Able to handle cash responsibly and accurately

 

Position: Kids Tent

Duties & Responsibilities

  • Set up, organize, and clean up projects, games and activities
  • Encourage youth and children with kindness to be creative, respectful and enjoy the area
  • Assist parents and children with activities
  • Be part of a team that provides a safe, fun and creative environment
  • Be aware of unsafe activities and address as needed
  • Report suspicious persons to security or your Crew Leader

Qualifications & Requirements

  • Criminal Record Check is a must (Volunteer Coordinator and send a letter of request so the check will be free)
  • Friendly and courteous attitude
  • Ability to engage with children and youth
  • Creative individual
  • Previous experience with children

 

Position: Stage Hand

Duties & Responsibilities

  • Assist in the assembly and disassembly of set productions and equipment
  • Loading and unloading of equipment
  • Assist with video, sound and light production before, during and after sets
  • Clean up stage and backstage areas after performances
  • Help Musicians and Sound Crew with various tasks
  • Guide musicians to equipment lock-up
  • Assist the Stage/Venue Manager and the Sounds Crew to stay on time

Qualifications & Requirements

  • MUST be technically minded/knowledge of show production
  • Friendly and courteous attitude
  • Physically fit to move quickly, carefully and lift heavy objects
  • Capable of following instructions
  • Can work well with others or independently
  • Problem solving skills

Position: Security / Front of House

Duties & Responsibilities

  • Greet and welcome guests
  • Stand at door or area assigned to you
  • Check for the appropriate wristband
  • If the venue is an 18+ area check for two pieces of ID
  • Using a counter provided, count the number of guests going in and out. Note that there are capacity regulations for each venue that cannot be breached
  • Politely redirect people from exit only or non-exit doors
  • Conflict resolution
  • Encourage people to move along after late night performances have completed and not congregate outside of the venues
  • Make sure that open liquor is not leaving or entering buildings/venues
  • Call for a Crew Leader if there is a situation you are uncomfortable handling
  • Overall, maintain a happy, healthy and safe environment for everyone

Qualifications & Requirements

  • Friendly and courteous attitude
  • Being aware of surroundings and people
  • Capable of following instructions and can work well independently
  • Good judgement, decision making and problem solving skills
  • Confident
  • Great people and communication skills
  • Experience is an asset

 

Position: Roving Security / Peace Patrol

Duties & Responsibilities

  • Patrol specific areas on foot
  • Conflict resolution
  • Provide public safety by protecting people and property, and promoting good community relations
  • Encourage people to move along after late night performances have completed and not congregate outside of the venues
  • Make sure that open liquor is not leaving or entering buildings/venues
  • be aware of people carrying open liquor on the streets. This is not permitted in the streets of Wells
  • Call for a Crew Leader if there is a situation you are uncomfortable handling
  • Overall, maintain a happy, healthy and safe environment for everyone
  • Provide first aid or notify first aid workers if the situation arrises

Qualifications & Requirements

  • Friendly and courteous attitude
  • Being aware of surroundings and people
  • Capable of following instructions and can work well independently or in a group
  • Good judgement, decision making and problem solving skills
  • Confident
  • Harm Reduction
  • Great people and communication skills
  • Experience is an asset
  • First Aid Certification is an asset

Position: First Aid

Duties & Responsibilities

  • Render first aid and subsequent treatment to injured or ill patrons: sterilizes, disinfects, anoints, and bandages minor cuts and burns
  • Keep records of all incidences using the blank reports available
  • Recommend and refer people or workers with injuries for further serious medical treatment
  • Call for a Crew Leader, RCMP or 911 if there is a situation you think requires this action
  • Overall, maintain a happy, healthy and safe environment for everyone

Qualifications & Requirements

  • Ability to take charge in a high stress situation and able to keep calm under pressure
  • Able to be responsible in emotionally stressful situations
  • Courteous and friendly attitude
  • Can work well independently
  • Good judgement, decision making and problem solving skills
  • Confident
  • Great people and communication skills
  • Experience is an asset
  • First Aid Certification is a must

 

Position: Kitchen Crew

Duties & Responsibilities

  • Work directly under the supervision and direction of the Festival Cook
  • Prepare, cook and present food quickly and efficiently
  • Various kitchen tasks could include: Chopping, cooking, baking, dishwashing, sweeping/mopping, and keeping the kitchen and prep areas clean 
  • Assist with cleanup, garbage and recycling
  • Work safely around kitchen equipment
  • Maintain a healthy work environment (i.e. follow food safe regulations, proper foot ware and clothing, and have hair tied back)

Qualifications & Requirements

  • Able to work in a fast paced environment
  • Able to follow instructions and directions
  • Can work independently or with a group
  • Physically able to lift heavy objects
  • Work experience in a food establishment is desirable
  • Previous ArtsWells Kitchen experience is an asset
  • Food Safe is also an asset

 

Position: Dinning Hall

Duties & Responsibilities

  • Prepare and present food quickly and efficiently on the buffet line
  • Various tasks could include: Helping with food prep, serving, dishwashing, sweeping/mopping, and keeping the dinning hall tables clean 
  • Assist on the buffet line by serving specific portions of food to guests
  • Assist with cleanup, garbage, recycling and compost
  • Maintain a healthy work environment (i.e. follow food safe regulations, proper foot ware and clothing, and have hair tied back)

Qualifications & Requirements

  • Able to work in a fast paced environment
  • Able to follow instructions and directions
  • Can work independently or with a group
  • Physically able to lift heavy objects
  • Work experience in a food establishment is desirable

 

Position: Bar Tender / Bar Ticket Seller

Duties & Responsibilities

  • Checking patrons for two pieces of ID
  • Selling appropriate tickets using cash only
  • Taking patrons orders and pouring drinks
  • Stocking coolers
  • Tapping and pumping kegs
  • Maintain a clean and today work area
  • Assist with table clearing, garbage, recycling, and maintaining clear beer gardens area
  • Follow proper Serving It Right protocol

Qualifications & Requirements

  • Must be 19 years or older
  • Good customer service skills
  • Basic math skills and can handle cash
  • Basic serving knowledge
  • Serving It Right (BC) certification is a must
  • Should be able to lift heavy objects (beer keg)

 

Position: Cleaning

Duties & Responsibilities

  • Various cleaning duties could include:
    • Cleaning bathrooms: Showers, toilets, urinals, sinks and floors
    • Sweeping and mopping main hallways, dance floors, and facility floors
    • Restocking the facilities (Paper towel, soap, and toilet paper)
    • Collection of all garbage and recycling in and around the buildings
    • Removing all the full garbage and recycling bags from the building and placing in proper collection bins

Qualifications & Requirements

  • Positive attitude
  • Able to arrive on time
  • Able to work with little to no supervision and to work independently

 

Position: Green Team

Duties & Responsibilities

  • Collecting all the recyclables from around town / festival grounds using carts available
  • Returning the collected items to the main sorting area
  • Sort everything into proper bags / boxes and load into UHaul
  • Encourage fellow festival-goers to help keep the town of Wells clean and green

Qualifications & Requirements

  • Positive attitude
  • Able to arrive on time with little to no supervision
  • Can follow instructions well
  • Able to work outside for entire shift
  • Able to lift heavy objects
  • Proper shoes, work clothes and gloves are ideal (some items could be supplied)

 

Position: Camping / Parking / Traffic

Duties & Responsibilities

  • Volunteers will be broken into different groups for the several areas needing volunteers
  • Greeting festival-goers as the arrive by vehicle
  • Provide information about the festival in terms of where to camp, park, water stations, Box Office locations and other general festival information
  • Encourage fellow festival-goers to help keep the town of Wells clean and green
  • Remember: You are the face of the festival. The first contact festival-goers have as they arrive

Qualifications & Requirements

  • Friendly and courteous attitude
  • Able to arrive on time with little to no supervision
  • Good customer service skills
  • Problem solving skills
  • Previous festival experience is an asset but not required
  • Good festival knowledge
  • Able to work outdoors and on foot for entire shift

Position: Documentation

Duties & Responsibilities

  • Capturing key moments of the festival using the media type you are most proficient with
  • Some editing may be done post-festival
  • Send all media files to IMA in the appropriate format suggested
  • All images / footage will be credited to the artist

Qualifications & Requirements

  • Background in documentation is an asset
  • Must provide their own equipment
  • Friendly and courteous attitude
  • Previous festival experience is an asset
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Buy Tickets

Get your tickets here! Only 150 Early Crow tickets are available for 2018. Sales open December 1 at 8:00am.

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Pre-Fest Workshops

Come early to Wells and take part in a singing or songwriting workshop! More information on the Pre-Fest Workshops page here.

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