Volunteer Job Descriptions

Here is a list of the various jobs one can volunteer for at ArtsWells.

 

Position: Festival Set Up

Duties & Responsibilities

• Work with the direction of the Crew Leader or Assistants
• Loading and unloading gear, equipment and tools
• Moving gear equipment and tools to staging areas by vehicle
• Various set up activities could include: Assembling tents, constructing stages, setting up fences, setting up tables and chairs, helping with audio-visual equipment, hanging or erecting signage, decorating.
• Various office duties
• Running errands

Qualifications & Requirements

• Positive attitude
• Ability to follow instructions
• Able to work well independently or in a group
• problem solving skills
• Physically able to do manual labour
• Previous ArtsWells experience is an asset but not required
• Festival Set Up will happen rain or shine

 

Position: Festival Tear Down & Clean Up

Duties & Responsibilities

• Work with the direction of the Crew Leader or Assistants
• Loading and unloading gear, equipment and tools
• Moving gear equipment and tools to storage areas by vehicle
• Various tear down activities could include: Taking down tents and repacking, deconstructing of stages, removing fencing, taking down tables and chairs, packing up all audio-visual equipment, removing all signage, collection of all ArtsWells related items from around the festival grounds.
• Cleaning various areas – inside and outside
• Running errands

Qualifications & Requirements

• Positive attitude
• Ability to follow instructions
• Able to work well independently or in a group
• Problem solving skills
• Physically able to do manual labour
• Previous ArtsWells experience is an asset but not required
• Festival Tear Down will happen rain or shine

 

Position: Information & Hospitality

(Various areas at the festival)

Duties & Responsibilities

• Greet and welcome volunteers, performers, and festival-goers
• Provide information and answer questions
• Check passes
• Help keep area clean and tidy
• Run various errands

Qualifications & Requirements

• Friendly attitude
• Good customer service skills
• Problem solving skills
• Ability to follow instructions
• Able to work well independently or in a group
• Previous ArtsWells experience is an asset but not required

 

Position: IMA Office Switchboard

Duties & Responsibilities

• Answer phones
• Take and relay messages to appropriate people
• Greet and welcome those who come into the office
• Provide information and answer questions
• Direct people to the places or to the people they need
• Information will be provided for reference
• During slow periods there will be some filing, clerical work and data entry
• Help keep area clean and tidy
• Run various errands

Qualifications & Requirements

• Friendly attitude
• Good customer service skills
• Problem solving skills
• Ability to follow instructions
• Able to work well independently or in a group
• Previous ArtsWells experience is an asset but not required
• Basic computer skills are also an asset but not required

 

Position: IMA Gift Shop

Duties & Responsibilities

• Greet and welcome those who come into the Gallery
• Provide information and answer questions about the Festival and merchandise
• Sell items in the Gift Shop
• Use cash register and POS terminal
• Keep records of sale in receipt book
• Restock shelves
• Help keep shop clean and orderly

Qualifications & Requirements

• Friendly and courteous attitude
• Good customer service skills
• Ability to handle money and operate POS terminal
• Problem solving skills and basic math skills
• Ability to follow instructions
• Previous ArtsWells experience is an asset but not required

 

Position: Merch Booth

Duties & Responsibilities

• Greet and welcome those who come into our Merchandise Booth
• Provide information and answer questions about the Festival and merchandise
• Sell items
• Use cash register and POS terminal
• Keep records of sale in receipt book
• Restock shelves
• Help keep shop clean and orderly

Qualifications & Requirements

• Friendly and courteous attitude
• Good customer service skills
• Ability to handle money and operate POS terminal
• Problem solving skills and basic math skills
• Ability to follow instructions

 

Position: Box Office

Duties & Responsibilities

• Greet and welcome all guests
• Sell festival tickets, camping passes, and programs
• Manage Will Call ticket distribution (check ID to match ticket purchaser)
• Trade valid tickets for the appropriate wristbands
• Ensure that all festival-goers have purchased the correct ticket (i.e. adult/youth/child/camping). You may request ID to confirm
• Understand the variety of tickets sold
• Track all Free Passes for children (12&under) through till
• Report any problems to the Box Office Crew Leader
• Keep track of wristband inventory
• End of shift cash outs MUST be completed
• Provide information and answer questions about the Festival
• Help keep shop area and tidy

Qualifications & Requirements

• Friendly and outgoing attitude
• Good customer service skills
• Ability to handle money and operate a Till / POS terminal
• Problem solving skills and basic math skills
• Ability to follow instructions
• Able to handle cash responsibly and accurately

 

Position: Kids Tent

Duties & Responsibilities

• Set up, organize, and clean up projects, games and activities
• Encourage youth and children with kindness to be creative, respectful and enjoy the area
• Assist parents and children with activities
• Be part of a team that provides a safe, fun and creative environment
• Be aware of unsafe activities and address as needed
• Report suspicious persons to security or your Crew Leader

Qualifications & Requirements

• Criminal Record Check is a must (Volunteer Coordinator and send a letter of request so the check will be free)
• Friendly and courteous attitude
• Ability to engage with children and youth
• Creative individual
• Previous experience with children

 

Position: Stage Hand

Duties & Responsibilities

• Assist in the assembly and disassembly of set productions and equipment
• Loading and unloading of equipment
• Assist with video, sound and light production before, during and after sets
• Clean up stage and backstage areas after performances
• Help Musicians and Sound Crew with various tasks
• Guide musicians to equipment lock-up
• Assist the Stage/Venue Manager and the Sounds Crew to stay on time

Qualifications & Requirements

• MUST be technically minded/knowledge of show production
• Friendly and courteous attitude
• Physically fit to move quickly, carefully and lift heavy objects
• Capable of following instructions
• Can work well with others or independently
• Problem solving skills

 

Position: Security / Front of House

Duties & Responsibilities

• Greet and welcome guests
• Stand at door or area assigned to you
• Check for the appropriate wristband
• If the venue is an 18+ area check for two pieces of ID
• Using a counter provided, count the number of guests going in and out. Note that there are capacity regulations for each venue that cannot be breached
• Politely redirect people from exit only or non-exit doors
• Conflict resolution
• Encourage people to move along after late night performances have completed and not congregate outside of the venues
• Make sure that open liquor is not leaving or entering buildings/venues
• Call for a Crew Leader if there is a situation you are uncomfortable handling
• Overall, maintain a happy, healthy and safe environment for everyone

Qualifications & Requirements

• Friendly and courteous attitude
• Being aware of surroundings and people
• Capable of following instructions and can work well independently
• Good judgement, decision making and problem solving skills
• Confident
• Great people and communication skills
• Experience is an asset

 

Position: Roving Security / Peace Patrol

Duties & Responsibilities

• Patrol specific areas on foot
• Conflict resolution
• Provide public safety by protecting people and property, and promoting good community relations
• Encourage people to move along after late night performances have completed and not congregate outside of the venues
• Make sure that open liquor is not leaving or entering buildings/venues
• be aware of people carrying open liquor on the streets. This is not permitted in the streets of Wells
• Call for a Crew Leader if there is a situation you are uncomfortable handling
• Overall, maintain a happy, healthy and safe environment for everyone
• Provide first aid or notify first aid workers if the situation arrises

Qualifications & Requirements

• Friendly and courteous attitude
• Being aware of surroundings and people
• Capable of following instructions and can work well independently or in a group
• Good judgement, decision making and problem solving skills
• Confident
• Harm Reduction
• Great people and communication skills
• Experience is an asset
• First Aid Certification is an asset

 

Position: First Aid

Duties & Responsibilities

• Render first aid and subsequent treatment to injured or ill patrons: sterilizes, disinfects, anoints, and bandages minor cuts and burns
• Keep records of all incidences using the blank reports available
• Recommend and refer people or workers with injuries for further serious medical treatment
• Call for a Crew Leader, RCMP or 911 if there is a situation you think requires this action
• Overall, maintain a happy, healthy and safe environment for everyone

Qualifications & Requirements

• Ability to take charge in a high stress situation and able to keep calm under pressure
• Able to be responsible in emotionally stressful situations
• Courteous and friendly attitude
• Can work well independently
• Good judgement, decision making and problem solving skills
• Confident
• Great people and communication skills
• Experience is an asset
• First Aid Certification is a must

 

Position: Kitchen Crew

Duties & Responsibilities

• Work directly under the supervision and direction of the Festival Cook
• Prepare, cook and present food quickly and efficiently
• Various kitchen tasks could include: Chopping, cooking, baking, dishwashing, sweeping/mopping, and keeping the kitchen and prep areas clean 
• Assist with cleanup, garbage and recycling
• Work safely around kitchen equipment
• Maintain a healthy work environment (i.e. follow food safe regulations, proper foot ware and clothing, and have hair tied back)

Qualifications & Requirements

• Able to work in a fast paced environment
• Able to follow instructions and directions
• Can work independently or with a group
• Physically able to lift heavy objects
• Work experience in a food establishment is desirable
• Previous ArtsWells Kitchen experience is an asset
• Food Safe is also an asset

 

Position: Dinning Hall

Duties & Responsibilities

• Prepare and present food quickly and efficiently on the buffet line
• Various tasks could include: Helping with food prep, serving, dishwashing, sweeping/mopping, and keeping the dinning hall tables clean 
• Assist on the buffet line by serving specific portions of food to guests
• Assist with cleanup, garbage, recycling and compost
• Maintain a healthy work environment (i.e. follow food safe regulations, proper foot ware and clothing, and have hair tied back)

Qualifications & Requirements

• Able to work in a fast paced environment
• Able to follow instructions and directions
• Can work independently or with a group
• Physically able to lift heavy objects
• Work experience in a food establishment is desirable

 

Position: Bar Tender / Bar Ticket Seller

Duties & Responsibilities

• Checking patrons for two pieces of ID
• Selling appropriate tickets using cash only
• Taking patrons orders and pouring drinks
• Stocking coolers
• Tapping and pumping kegs
• Maintain a clean and today work area
• Assist with table clearing, garbage, recycling, and maintaining clear beer gardens area
• Follow proper Serving It Right protocol

Qualifications & Requirements

• Must be 19 years or older
• Good customer service skills
• Basic math skills and can handle cash
• Basic serving knowledge
• Serving It Right (BC) certification is a must
• Should be able to lift heavy objects (beer keg)

 

Position: Cleaning

Duties & Responsibilities

• Various cleaning duties could include:
  • Cleaning bathrooms: Showers, toilets, urinals, sinks and floors
  • Sweeping and mopping main hallways, dance floors, and facility floors
  • Restocking the facilities (Paper towel, soap, and toilet paper)
  • Collection of all garbage and recycling in and around the buildings
  • Removing all the full garbage and recycling bags from the building and placing in proper collection bins

Qualifications & Requirements

• Positive attitude
• Able to arrive on time
• Able to work with little to no supervision and to work independently

 

Position: Green Team

Duties & Responsibilities

• Collecting all the recyclables from around town / festival grounds using carts available
• Returning the collected items to the main sorting area
• Sort everything into proper bags / boxes and load into UHaul
• Encourage fellow festival-goers to help keep the town of Wells clean and green

Qualifications & Requirements

• Positive attitude
• Able to arrive on time with little to no supervision
• Can follow instructions well
• Able to work outside for entire shift
• Able to lift heavy objects
• Proper shoes, work clothes and gloves are ideal (some items could be supplied)

 

Position: Camping / Parking / Traffic

Duties & Responsibilities

• Volunteers will be broken into different groups for the several areas needing volunteers
• Greeting festival-goers as the arrive by vehicle
• Provide information about the festival in terms of where to camp, park, water stations, Box Office locations and other general festival information
• Encourage fellow festival-goers to help keep the town of Wells clean and green
• Remember: You are the face of the festival. The first contact festival-goers have as they arrive

Qualifications & Requirements

• Friendly and courteous attitude
• Able to arrive on time with little to no supervision
• Good customer service skills
• Problem solving skills
• Previous festival experience is an asset but not required
• Good festival knowledge
• Able to work outdoors and on foot for entire shift

 

Position: Documentation

Duties & Responsibilities

• Capturing key moments of the festival using the media type you are most proficient with
• Some editing may be done post-festival
• Send all media files to IMA in the appropriate format suggested
• All images / footage will be credited to the artist

Qualifications & Requirements

• Background in documentation is an asset
• Must provide their own equipment
• Friendly and courteous attitude
• Previous festival experience is an asset