Ticket FAQ

Frequently Asked Questions about Tickets

How, where and when can I get my ticket?

How and Where: We sell our tickets through tickit! that means you can pick them up online! This is the only endorsed way of getting your ticket to ArtsWells.



When: Your best bet is to follow Island Mountain Arts and ArtsWells social media channels. The first round of Early Bird Tickets for 2024 will go out on April 9th at 9:00 AM.

Can I get a refund on my ticket?

Tickets are non-refundable. We are unable to exchange or refund tickets.

What do I need to bring for proof of my tickets?

If you purchased your ticket online, you need to bring a print out or digital copy on scannable device (ex. tablet or smartphone) that shows your purchase with the bar code. If you purchased your ticket at an outlet, you need to bring the hardcopy ticket.

How do I exchange my ticket for a wristband?

When you bring your proof of ticket (see #1), the bar code will be scanned and you will receive your wristband.

How do I redeem my camping pass for a wristband?

You will receive a separate wristband for your camping, if you purchased this. See “Proof of ticket”

Where is the box office?

Box Office location for 2024 will be announced soon.

Does my wristband act as proof of age to buy liquor?

Even if you have an adult wristband, this does not prove you are of legal age according to the liquor permits. You will need 2 pieces of ID to be served alcohol.

Can I just come to Wells and get a day pass?

There are a limited number of tickets based on a number of considerations such as venue capacity and town infrastructure capacity. If we reach this limit before the weekend, there will be no tickets available at the gate. Wells is a long way to come to be disappointed, so we definitely recommend buying tickets in advance. 

Can I transfer my ticket to someone else if I can't make it to the festival?

Yes! There is a “Transfer Your Tickets” link on the bottom of your ticket download page (accessed via your original ticket purchase e-mail). Click that link or go to the very bottom of the ticket purchase page and click on “Transferring Tickets”, then follow the instructions.

I'm a local, do I get a discounted price?

Yes! ArtsWells 2024 local passes are for residents and property owners in Wells, Barkerville and Bowron Lake. An Online Form will be available soon for locals tickets.

Can I bring my dog/cat/familiar to ArtsWells?

No Pets at ArtsWells Festival! 

For the safety of our festival-goers and natural wildlife, no pets are permitted within the ArtsWells Festival grounds or camping areas. This decision was made with the utmost concern for the health and well being of both dogs and participants. As fellow participants and animal lovers, we thank you for understanding and implementing this policy.

If you have a pet the best thing to do is to plan ahead and find a pet-sitter, family member or friend, veterinarian’s kennel or boarding facility near home that you have visited and feel comfortable with. We are working to source some boarding kennel details for the region and will work to update this section when we can!

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